Terms & Conditions

Cancellation Policy

In the event of any cancellation, or part cancellation, or failure to arrive by any or all of the guests, on the agreed date, for whatever reason including illness, the full cost of the booking will be payable. (Please note that all deposits are non refundable) The Bush House will endeavour to re-let the accommodation for the period of the cancellation but for any part of the cancelled visit that is not re-let a charge will be levied.

In all instances notice of cancellation must be in writing and will be effective from the date of receipt by The Bush House.

Termination Policy

The Bush House reserves the right, at its discretion, to terminate, without notice, an individuals stay where deemed necessary through unacceptable behaviour or as a result of actions which are likely to endanger or offend others.  (Please note that non compliance of our strict non smoking policy would constitute termination).  In such circumstances any outstanding account must be settled, no refunds will be made.

Payment

Payment of deposit is acceptable by cheque accompanied by a valid cheque guarantee card or via PayPal. 

Payment of final account (on arrival/check in) is acceptable by cash or by cheque accompanied by a valid cheque guarantee card.   .

Non Smoking & Pets

Smoking is not permitted within any part of The Bush House whatsoever.  Please note that any offending guests will be asked to leave immediately and will be liable for professional cleaning of the room and outstanding balance for nights booked but not taken through early departure. 

Pets are not permitted in the house or in the grounds.

Damage & Breakages:

Please take care with our accommodation. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents.  Please report these as soon as they occur.  We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant.

Departure

Guest are requested to vacate rooms before 10.00 am on morning of departure.

Faults & Complaints

Any fault or complaints must be reported to the management at the time of the occurrence.  Any complaints received after the event will not be accepted.  In the event of any major failure of any equipment, property or utilities, this will be dealt with as speedily a possible.  The management cannot be held responsible for any inconvenience caused.  All equipment and property is maintained on a regular basis.

Effective Date

These terms and conditions supersede all others and are effective from 15 June 2009.  The right is reserved to amend the contents without notice.